Paardekooper within the chain - Royal Dutch Paardekooper Group Sustainability Report 2023

This 2023 sustainability report is divided into six themes, determined through a dual materiality analysis. In this analysis, we examined Paardekooper's impact on the environment and society as well as the sustainability risks and opportunities for Paardekooper

Materiality analysis
carried out to determine our guiding themes

With the materiality analysis, we have taken an important step towards complying with CSRD legislation for annual reporting.

For each material theme, we will report the approach, targets and progress in the future. Currently, we can already report targets and progress on three of the six themes. We are working hard to further develop and measure the other three themes.

These six guiding themes are not only central to our sustainability reports, but also help us focus our sustainability efforts on the aspects that matter most to our stakeholders.

The resulting topics were further explored through interviews, workshops and validation sessions. The results form the basis for our material themes. This took into account the main effects, risks and opportunities from a sustainability and financial perspective.

We also embarked on frequent discussions with our stakeholders, for our materiality analysis for example, but also to monitor developments in the market. An important conclusion is that providing advice, sharing knowledge and making data available are important subjects.

... and also socially engaged
As a family business, we believe in the importance of making a positive contribution to society. For example, we sponsor the packaging material of Stichting Jarige Job, and our employees have proposed various initiatives that we support with a cheque.

Customer satisfaction survey: product assortment, service, partnership and personal contact
In 2023, Blauw Research conducted a customer satisfaction survey. We specifically asked our customers how they view sustainability and what our

role should be in it. Customers value Paardekooper for its product assortment and good service. They enjoy the reliable partnership and personal contact. Although our sustainable product assortment is not the main reason for choosing Paardekooper, customers do say that they would like more advice on sustainable alternatives.

What next?

the themes of this sustainability report

PAARDEKOOPER value chain

Engaged with our stakeholders...

Last year, we mapped out our stakeholders, describing how we engage with each target group and who in our organization is responsible for this.

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PAARDEKOOPER WITHIN THE CHAIN

Sustainability report 2023

Chain collaboration as the key to sustainability

Paardekooper has been providing packaging solutions for 105 years. What started as a shop selling paper goods has now become a global player in packaging. Paardekooper produces, sells and distributes packaging and decoration materials in its own shops, online, through partners, and our organization. With over 21 shops, 10 offices in 7 countries and several online stores, we serve 600,00 customers a year worldwide.

Every day, around 800 employees working in our shops, logistics centres and offices are dedicated to providing this service.

Consumers, governments and the retail- and floriculture chain impose increasingly high demands on the use of packaging. We see collaborations within the chain as the key to meeting these demands. Without collaboration, we cannot close the material chain.

The themes were determined together with our stakeholders.
Desk research was conducted on trends, developments and challenges facing customers and similar businesses.